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CAME gate motor: manual release and faults

For CAME gate motors. CAME release methods differ between models, so we only give the steps we could check in CAME's own documents.

Covers: CAME swing and sliding operators (model-specific release: call us). Only follow steps for your own system. If anything on your screen or panel looks different, stop and call us on 01635 938998.

Video guide coming soon

A short video showing these CAME steps will go here. Until then, follow the steps on this page.

Opening the gate by hand

  1. CAME ask installers to leave a tag near the motor explaining how to release it. Look for that tag first.
  2. Turn off the power to the gate before using the release.
  3. If there's no tag, or you're not sure, call us on 01635 938998. Don't force anything.

Putting it back to automatic

  1. Call us on 01635 938998 and we'll talk you through it for your motor.

If the gate stops or reverses

  1. Check nothing is between the photocells or in the gate's path. If it still won't work, call us.

We'll show you the release on your motor at handover or on your next service visit, and can leave a release tag if yours is missing.

Photocell beam: keep it clearShaded: keep clear while the gate movesYellow: safety edges
Generic drawing, not a real product. Layout and labels vary between makes and models.

Download this guide as a printable help sheet (PDF)

These are user steps only. For anything else, or if you're unsure, call us on 01635 938998. Office hours are Monday to Friday, 8:30am to 5:30pm. Out of hours, call 01635 938998.

More help

Book a service or repair

Tell us what you need and when suits you. It goes straight to our office and we'll confirm the details with you.

Book a serviceCall 01635 938998

Common questions

How do I release my CAME gate motor?

Follow the release tag left near the motor. If there isn't one, call Fortline on 01635 938998 and we'll talk you through it.

Should I turn the power off first?

Yes. Turn off the power to the gate before using any release.

My CAME gate keeps reversing. Why?

Usually something is breaking the photocell beam. Check the area is clear, then call us if it continues.

Do you fit gates?

No. We automate gates. We don't make or hang the gates themselves.

Alarm sounding or a gate stuck?

Office hours are Monday to Friday, 8:30am to 5:30pm. Out of hours, call 01635 938998.

Call 01635 938998Send an enquiry