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Morley-IAS fire alarm panel: silence, reset and faults
For Morley-IAS Dimension series panels (DX1e, DX2e and DX4e). For other Morley panels, including DXc, call us and we'll talk you through yours.
Covers: Morley-IAS Dimension series DX1e, DX2e, DX4e. Only follow steps for your own system. If anything on your screen or panel looks different, stop and call us on 01635 938998.
Video guide coming soon
A short video showing these Morley-IAS steps will go here. Until then, follow the steps on this page.
After a fire alarm
Follow these steps in order. Never silence or reset before the cause is known and the building is confirmed safe.
- Follow your fire procedure first. The zone lights and screen show where the alarm is.
- Press MUTE BUZZER to quieten the panel's buzzer. This works without a code.
- Find the cause, such as a pressed call point. Any sign of fire, or no cause found: get everyone out, call 999, then call us.
- Press a control key and enter your user code, or turn the access key if one is fitted.
- Once the cause is known and the building is confirmed safe, press SILENCE / RESOUND to stop the sounders, then call us on 01635 938998.
- When the cause has been corrected, press RESET to clear the alarm.
Afterwards
- Record the alarm in your log book.
If the panel shows a fault
- Press MUTE BUZZER.
- Read the fault on the screen and write it in your log book.
- Call us on 01635 938998. Don't reset it or disable devices to make the fault go away.
What the lights mean
- FIRE (red)
- A fire alarm, or the Sound Alarms key has been pressed.
- Zone FIRE (red)
- Which zone is in alarm.
- FAULT (yellow)
- The panel has found a fault.
- Supply Fault (yellow)
- Problem with the power supply or battery.
- Sounder Fault / Earth Fault (yellow)
- Wiring faults on sounders or cables.
- Disablement (yellow)
- Part of the system has been switched off.
- Power (green)
- The panel has power.
A healthy panel shows the green Power light and a message that all devices are working normally.
Download this guide as a printable help sheet (PDF)
These are user steps only. For anything else, or if you're unsure, call us on 01635 938998. Office hours are Monday to Friday, 8:30am to 5:30pm. Out of hours, call 01635 938998.
Book a service or repair
Tell us what you need and when suits you. It goes straight to our office and we'll confirm the details with you.
Book a serviceCall 01635 938998Common questions
How do I silence a Morley fire alarm?
Enter your user code or turn the access key, then press SILENCE / RESOUND. Only once the cause is known and the building is confirmed safe. Then call us.
How do I reset a Morley DX panel?
Once the cause has been found and cleared, press RESET using your user code or key. If it goes straight back into alarm, treat it as a real fire: get everyone out, call 999, then call us.
Can anyone mute the buzzer?
Yes. MUTE BUZZER works without a code. It only quietens the panel. The fire or fault is still there.
The Supply Fault light is on. What does it mean?
There's a problem with the mains, the battery or the charger. Call Fortline on 01635 938998. In a long power cut the panel may stop working.
Should I disable a faulty detector?
No. Call us. A disabled device can't detect a fire.